Privacy Policy
This policy explains how Astro: Kundli & Guidance (“Astro”, “we”, “us”) handles information when you use our website and Android application.
Information we collect
We may collect the details you provide, including your name, email address, date, time and place of birth, profile preferences, questions, saved charts and support messages. We may also receive basic device, diagnostic and usage information needed to operate, secure and improve the service.
- Account and profile details
- Birth details and astrology preferences
- App activity, diagnostics and support communications
- Purchase status and transaction identifiers supplied by payment providers
How we use information
We use information to calculate and display charts, personalise guidance, maintain your account and history, process or verify purchases, provide support, prevent misuse and improve reliability. We do not use your birth details to make decisions about employment, credit, insurance or other eligibility matters.
AI-assisted explanations
Structured chart calculations and plain-language explanations serve different purposes. Some explanations may be generated with the help of AI systems. Only information reasonably needed to provide the requested experience should be processed for that purpose.
Sharing and service providers
We may share limited information with vendors that help us provide hosting, analytics, customer support, payments and AI-powered features. These providers may process data only for the services they provide to us. We may also disclose information when required by law, to protect users or the service, or as part of a business transfer.
Retention and security
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes and prevent abuse. We use reasonable technical and organisational safeguards, but no method of storage or transmission is completely secure.
Your choices
You may review or update available profile information in the app, withdraw optional permissions through your device, and request account deletion using our Account Deletion page. Depending on where you live, you may also have rights to access, correct, restrict or obtain a copy of personal information.
Children and changes
Astro is not directed to children under 13, or the higher minimum age required in their country. We may update this policy as the service or law changes. Material updates will be identified by a revised effective date.
Contact us
Questions about this page can be sent to astro@kl-imagine.com.